
The energy company recognized a need to focus and add systematic discipline to change management. Adopting the OKR model improved prioritization and helped staff see the link between their own work and the strategic objectives.
Henri and Mare were chosen as partners primarily because of their deep OKR expertise and experience. Their specialization in OKR rollouts specifically was seen as a major advantage over larger general consulting firms.
"We wanted people who have really immersed themselves in that model. Henri's team lives and breathes the OKR model and is truly specialized in this work." Arto Nikkanen, CEO
What was decisive was the consultants' committed, active and proactive style: Henri and Mare don't just advise. They walk alongside through the whole adoption, guiding, facilitating and supporting both the management team and the teams at the everyday level.
OKR adoption started with the management team and has been expanded step by step to the whole organization. A tighter clock-rate in tracking has significantly improved execution capability.
"It has clearly brought focus to doing. Development initiatives now have a clear template and rhythm, and things don't get buried under everyday rush. OKRs have helped us stay on a single plan and focus on what matters." Arto Nikkanen, CEO
At Lappeenranta Energy some teams track progress weekly, others every two weeks. With frequent tracking, development initiatives don't get forgotten for months.
Henri and Mare have been critical in supporting the definition of objectives and key results, which many teams found challenging.
"At first it was hard to find the right kinds of key results. The consultants' guidance was decisive in making the key results ones that truly support the strategy, not just measure routine outputs." Arto Nikkanen, CEO
"Without them we could have lost our way many times, in different directions." Hanna Hyyrynen, CFO
Although the new model raised questions at first, the reception has been mostly positive. Teams have embraced the model and felt that it brings the clarity they needed.